Shipping Policy

At Feather Beautiful, we are committed to providing a reliable shipping experience for our customers in Canada and the United States. Please review our shipping policy below.

Shipping Destinations

We currently ship to:

• Canada (all provinces and territories)

• United States (all 50 states)

At this time, we do not offer international shipping outside of Canada and the United States.

Processing Time

Orders are processed within 7–10 business days after payment has been received. Orders placed on weekends or statutory holidays will begin processing on the next business day.

Please note that processing time is separate from shipping time.

Estimated Shipping Times

Canada

All Canadian orders are shipped through Canada Post.

• Within the same province: 2–5 business days

• Across Canada: 5–9 business days

United States

U.S. orders are shipped using Canada Post's tracked services.

Estimated delivery times:

• Tracked Packet USA: 4–7 business days

• Expedited Parcel USA: 4–10 business days

• Xpresspost USA: 2–4 business days

Please note that these delivery estimates are provided by Canada Post and may vary due to weather, holidays, customs processing, or other factors beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, package weight, and package dimensions.

For orders shipped to the United States, customers are responsible for any applicable customs duties, taxes, or import fees charged by their country's customs authority.

Tracking Your Order

Orders shipped using tracked services include a tracking number, which will be emailed once your order has been dispatched.

Please allow up to 24 hours for tracking information to become available after receiving your shipping confirmation.

Lost, Delayed, or Undelivered Packages

If your package appears to be delayed or lost in transit, please contact us at info@featherbeautiful.com with your order number and tracking number. We will work with Canada Post to investigate the shipment.

If a package is marked as delivered by the shipping carrier but cannot be located, we recommend first checking:

• Around your property and any safe delivery locations.

• With household members or neighbours.

• Your local post office or delivery depot.

Feather Beautiful is not responsible for packages that are marked as delivered by the shipping carrier but are reported missing afterward.